Shipping & Order Policy

1. Pre-Order Basis
All items in our boutique are on a pre-order basis. This means your order will be processed only after payment is received. -`♡´-

2. Delivery Time
Please allow 10 to 14 days for delivery upon order confirmation.

We will update you once your order has been shipped.

3. Shipping Within Malaysia Only
We currently only ship within Malaysia.

4. Shipping Fees

5. Order Changes & Cancellations

Once an order is placed, it cannot be canceled or changed as we begin processing immediately.
Please double-check your order details before confirming payment.

6. Returns & Exchanges

As our items are pre-order, returns and exchanges are not allowed, except in cases of defects or wrong items received.
If you receive a defective or incorrect item, please contact us within 48 hours with photos for verification.

7. Contact Us
For any inquiries, feel free to reach out to our customer support team via email/ dm us on IG ˶ᵔ ᵕ ᵔ˶

ohmerci